Terms of Service

1. Who We Are and What These Terms Cover

Welcome to AYRA. AYRA is operated by We Are AYRA, Inc., a Delaware corporation (“AYRA,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at www.weareayra.com and the AYRA web application (together, the “Service”).

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which explains how we collect, use, and protect your information. If you do not agree, please do not use the Service.

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2. What AYRA Is — and What It Is Not

AYRA is a private communication-support and record-keeping tool for a parent navigating co-parenting. It helps you draft your own messages with greater clarity and restraint, keep a structured record of communications and commitments, and see patterns over time.

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3. Eligibility and Your Account

You must be at least 18 years old to use the Service, and you must have the legal capacity to enter into these Terms. The Service is designed for use by adults; it is not directed to children, and children may not create accounts.

You agree to provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at support@weareayra.com if you believe your account has been accessed without authorization. Each account belongs to one individual and may include a profile for each of your children; accounts may not be shared or transferred.

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4. Subscriptions, Trials, and Billing

4.1 Plans. The Service is offered by paid subscription on monthly or annual plans. Current pricing is presented at signup and on our website.

4.2 Free trial. New subscriptions begin with a 30-day free trial. You will not be charged until the trial ends. If you do not cancel before the trial ends, your selected plan begins automatically and your payment method is charged.

4.3 Auto-renewal. Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time in your account settings; cancellation takes effect at the end of the current billing period, and you retain access until then.

4.4 Payment processing. Payments are processed by Stripe, our third-party payment processor. We do not store your full card details. By subscribing, you authorize recurring charges to your payment method.

4.5 Price changes. We may change subscription prices with reasonable advance notice. Changes take effect at your next renewal, and you may cancel before they apply.

4.6 Refunds. Except where required by law, subscription fees are non-refundable. The 30-day trial exists so you can evaluate the Service before paying.

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5. Your Content and Your Record

The Service allows you to save communications, commitments, notes, and related material to your private record (“Your Content”). Your Content remains yours. We claim no ownership of it.

So that we can operate the Service, you grant us a limited, non-exclusive, revocable license to host, store, process, display to you, and transmit Your Content solely as necessary to provide the Service to you, including the AI features described in Section 6, and to comply with law. This license is only for operating the Service: we do not publish Your Content, display it to other users, use it for advertising, or sell it. The license ends when Your Content is deleted from the Service, subject to the retention terms in our Privacy Policy.

By uploading content, you represent that you have the right to do so. Communications you save may involve other people, including your co-parent; you are responsible for ensuring that your collection, storage, and use of those communications complies with the laws, court orders, parenting plans, protective orders, communication restrictions, and other legal obligations that apply to you, including any recording or consent laws in your jurisdiction.

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6. AI Features

The Service uses artificial intelligence to support drafting, classify tone, extract commitments, and surface patterns. You should understand the following about these features:

AI outputs are probabilistic and can be wrong, incomplete, or miscalibrated. Classifications and insights are observational descriptions of the record — never diagnoses, findings, or judgments about any person.

AI-generated outputs may not be unique, and the Service may generate the same or similar suggestions, classifications, or other outputs for different users. You should not assume that any AI-generated output is unique to you.

You remain in control of AI classifications and can correct them.

Drafting suggestions are never applied automatically. You remain the sole author of every message, and you are responsible for reviewing any AI output before relying on it.

We do not guarantee any outcome — legal, relational, or otherwise — from use of the Service.

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7. Your Record and Legal Proceedings

The Service can produce formatted, timestamped exports of your record. Exports are designed to be organized and legible for your own use and for review by professionals you choose to share them with, such as your attorney.

Whether any record or export is admissible, accepted, or given any particular weight in any legal proceeding is determined under the applicable rules and by the relevant court or authority. We make no representation that any export will be admitted into evidence or will affect the outcome of any proceeding. You are responsible for how you use your record, and we encourage you to seek advice from your attorney before relying on it in any legal matter.

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8. Acceptable Use

You agree to use the Service only for lawful purposes and in keeping with its intent: supporting your own steadiness and record-keeping. You agree not to:

• use the Service to harass, stalk, surveil, threaten, or harm any person, or in violation of any court order that applies to you;
• upload content you do not have the right to upload, or use the Service to violate another person’s privacy or legal rights;
• misrepresent AI classifications, records, or exports, or alter or present them in a manner intended to mislead any person, court, professional, or authority;
• attempt to access another user’s data, probe or breach our security measures, or use the Service to develop a competing product;
• use automated means to access or scrape the Service, introduce malicious code, or interfere with the Service’s operation;
• reverse engineer, decompile, or copy the Service or the AYRA Framework except as permitted by law.

We may suspend or terminate accounts that violate this section.

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9. Intellectual Property

The Service — including the AYRA name and marks, the AYRA Framework, software, design, and all content we provide (excluding Your Content) — is owned by We Are AYRA, Inc. or its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable license to use the Service for your own non-commercial purposes while these Terms are in effect. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

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10. Third-Party Services

The Service relies on third-party providers (for example, payment processing and cloud infrastructure), and may contain links to third-party websites. We are not responsible for third-party services or sites; their own terms and privacy policies govern your use of them. Our Privacy Policy lists the categories of service providers that process data on our behalf.

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11. Privacy

Our Privacy Policy explains what information we collect, how we use and protect it, and the rights and choices you have. It is part of your agreement with us. Given the nature of the Service, we encourage you to read it in full.

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12. Termination

You may stop using the Service and delete your account at any time through your account settings. Before deleting, you can export your full record. Deletion of your account and data is handled as described in our Privacy Policy.

We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service. Where practicable and lawful, we will give you notice and a reasonable opportunity to export your record before your account is closed. Sections that by their nature should survive termination (including Section 5’s representations, 7, 9, and 13 through 17) survive.

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13. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING SECTION 2, WE DO NOT WARRANT THAT THE SERVICE OR ANY AI OUTPUT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, OR THAT ANY RECORD OR EXPORT WILL BE SUITABLE FOR ANY LEGAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

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14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (ii) ONE HUNDRED U.S. DOLLARS (US $100). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability or consumer right that cannot lawfully be excluded or limited.

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15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless We Are AYRA, Inc. and its officers, directors, employees, and agents from third-party claims, damages, losses, and reasonable attorneys’ fees arising from (a) Your Content, (b) your unlawful or unauthorized use of the Service, or (c) your material breach of these Terms. This obligation does not apply to the extent a claim results from our own conduct.

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16. Dispute Resolution

Before filing any claim, you agree to contact us at support@weareayra.com and give us 30 days to work with you toward an informal resolution. Except for small-claims matters and claims for injunctive relief, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its consumer rules, and each party waives the right to a jury trial and to participate in a class action. You may opt out of this arbitration provision within 30 days of first accepting these Terms by emailing support@weareayra.com with the subject line “Arbitration Opt-Out.”

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17. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where the law of your state of residence necessarily applies to consumer transactions.

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18. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will notify you by email or by prominent notice in the Service before it takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not agree, you may cancel and export your record before the change takes effect.

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19. General Terms

Entire agreement. These Terms, together with our Privacy Policy and any other terms expressly incorporated into them, constitute the entire agreement between you and AYRA concerning the Service and supersede any prior agreements or understandings concerning the Service.

Severability. If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

No waiver. If we do not enforce a provision of these Terms, that does not waive our right to enforce it later.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including failures of internet, cloud, telecommunications, or other third-party infrastructure.

Headings. Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Copyright concerns. If you believe material made available through the Service infringes your copyright, please contact us at support@weareayra.com with sufficient information to identify the copyrighted work, the material you believe is infringing, and your contact information. We will review and respond to valid copyright notices in accordance with applicable law.

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20. Contact

We Are AYRA, Inc. · support@weareayra.com